This policy outlines the rules regarding refunds and cancellations for payments made through the NextGEMS School ERP platform.
Once a payment is initiated and completed successfully, it cannot be cancelled by the user.
Fees once paid are generally non-refundable. However, in the following cases, a refund may be considered:
All refund requests must be verified by the school administration. Once approved, the refund will be processed within 7–10 working days.
Refunds will be credited to the original payment method used during the transaction (bank account, UPI, card, etc.).
If a transaction fails but the amount is deducted, the amount will be automatically refunded by the bank/payment gateway as per their policies.
For any refund-related queries, please contact:
NextGEMS School ERP
Email: support@nextgems.in
Phone: +91-7578001992